Advice and answers from the Regroup Mass Notification Team

Info Email-in scenarios:

1. A group where the email-in is not set for 2nd option and the sender's email is not present in our system , the following info email is sent:


You are using an email address that is not recognized by the system. Please add your email address here: https://demo.rails.regroup.com/preferences/email_preferences

 

2. User is not part of the group and email is present in the system , the following message is sent:

You are using an email address that is not recognized by the system. Please add your email address here: https://demo.rails.regroup.com/preferences/email_preferences

3. For a group where email in option is set as 3rd option (Disable this feature) and user is part of our system, the following message is sent

This feature has been disabled by the administrator for the group. Please contact the administrator

4. A group is selected and tried putting the same group name and email-in option is selected as 3rd option(Disable this feature) , the following message will be sent

The group does not exist. Please verify the email address of the group.

 

Announcement only groups:

1. A user is part of a group whose type is set to announcement-only, who does not have post permission (authorized sender access) and he is not a network admin of that network. The following message will be sent:

The group is "announcement-only", which means that only group administrators with post permission can post to it. To see whether the group is announcement-only, go to the group page. If you want to reply to only the administrator, use his or her email address which can often be found in the signature.

2. A user is part of a group whose type is set to announcement-only, and whose email is not confirmed. The following message will be sent:

The group is "announcement-only", which means that only group administrators with post permission can post to it. To see whether the group is announcement-only, go to the group page. If you want to reply to only the administrator, use his or her email address which can often be found in the signature.

Your email address is not confirmed. Please log in, send yourself a confirmation email, and click on the link to confirm. Do that here : https://codedname.regroup.com/preferences/email_preferences

 

Open groups and moderated option:

 

1. With privacy as private:

User who is not member of that group and he is not the network admin of that network when user do an email-in . The following message will be sent:

You are not a member of the group. Login to https://codedname.regroup.com to see your groups.

2. With privacy other than private:

User is not member of the group and he is not a network admin , when user do an email-in. The following message will be displayed :

You are not a member of the group. Login to https://codedname.regroup.com to see your groups.

3. User whose email is not confirmed and did email-in .

The following message will be sent:

Your email address is not confirmed. Please log in, send yourself a confirmation email, and click on the link to confirm. Do that here : https://demo.rails.regroup.com/preferences/email_preferences

4. User is not verified (This is for the particular domain verifications ,like: .edu)

The following message will be sent:

You are not verified as a member of this network. Certain networks require that you add to your account an email address from their domain,for example @school.edu or @company.com.

You can confirm whether you are verified at your preferences page here:
https://codedname.regroup.com/preferences/email_preferences

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