When a message is sent by Text/SMS the caller ID will show up as a number or shortcode
The reason for this is that by using a short code the cell phone providers recognize this as priority traffic.
This is the list of current shortcodes:
- Emergency Notifications
- Day to day Notifications
If you would like to make sure that your recipients know who the message is coming from you can, edit the message in the top email box or in the Text (SMS) box to show the name of your organization and/or group.